Refund policy
At our store, we are committed to your satisfaction. If you are not entirely happy with your purchase, our return and refund policy ensures a smooth and hassle-free process.
Eligibility for Returns
- Returns are accepted within 30 days of delivery.
- Items must be unused, in their original packaging, and in the same condition as received.
- Proof of purchase or receipt is required.
Non-Returnable Items
- Personalized or custom-made products.
- Items marked as final sale or non-refundable.
Return Process
- Contact our support team at ngametech2025@gmail.com to initiate a return.
- Our team will provide you with return instructions and a return shipping address.
- Ship the item back using a trackable shipping method. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Refunds
- Once the return is received and inspected, we will notify you of approval or rejection.
- Approved refunds will be processed to your original payment method within 5-7 business days.
For further assistance, contact our support team. We are here to help!
